Forgotten password | ReddeNorthgate

To reset your password, submit your username (this is your Civica payroll number and can consist of 2 - 8 digits, this may be different for other group businesses) including all 2 - 8 digits e.g. 00, 000, 000000 or 00000000. If you are an employee in the Republic of Ireland, Your username will begin with 9 e.g. 900000 (6 digits in total) for your username in the username field.

When your username is located in our database, an email will be sent to the registered email/line managers email address with instructions on how to reset your password.

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To login to the site use your full employee number as your username e.g. Civica: 00000000 Your password will have been sent directly to your registered email/line managers email.

(You will then be required to change your password for future logins.)
If you do not have your employee number, your line manager can request this information from HR.

If you are an employee in the Republic of Ireland, your username will begin with 9 e.g. 900000 (6 digits in total) for your employee number in the username field.

For any issues please contact eLearning support on the following email:
eLearning@reddenorthgate.com

You must not log into the academy under someone else's account.

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